OPERATIONS MANAGER - KSA

Location: KSA
Type: Full-time

Company Presentation

Aertssen Machinery Services is proudly part of the Aertssen Group, a family-owned company based in Belgium with over 60 years of history. Over the past 15 years, with our state-of-the-art machinery, we have established a reputable presence in the Middle East, with offices in UAE, Qatar and KSA. We operate in two divisions: Heavy Lifting & Earthmoving, ensuring the execution of a wide range of diverse projects on daily basis. Our advanced fleet of high-tech machinery, combined with our nine hundred specialized employees, empowers us to consistently deliver customer-centric service. Our employees are invaluable to us. After all, it's the synergy between our passionate team and our machinery that drives our daily excellence in everything we do.

At Aertssen Machinery Services, our mission is to live up to the promise made in our slogan every day: People, power, and passion to build on.

We are seeking a highly skilled and dynamic individual to join our team as an Operations Manager. This role presents an exciting opportunity to lead and optimize operations within the crane and earthmoving industry. Based in Saudi Arabia (KSA), the Operations Manager will be responsible for overseeing daily activities, ensuring operational excellence, and driving efficiency across the company’s crane and earthmoving rental services.

Operational leadership:

• Manage and oversee day-to-day operations, including equipment and manpower scheduling, logistics, project administration and invoicing, and safety compliance.

• Develop and implement efficient workflows for operational and administrative processes.
• Ensure proper coordination between internal teams such as commercial, workshop, logistics, engineering and operations.

Fleet management:

• Monitor the utilization and performance of the crane and earthmoving fleet to maximize profitability.
• Coordinate with the maintenance team to ensure all cranes and earthmoving equipment are well-maintained and compliant with safety and operational standards.

Project start-up and financial oversight:

• Lead the initiation of projects on-site, ensuring all resources are in place for smooth execution.
• Ensure accurate financial follow-up for each project, including cost control and associated administration.

Client and stakeholder management:

• Act as an Aertssen ambassador to customers, suppliers, and other external parties, as well as to Aertssen staff.
• Build and maintain strong relationships with key clients, ensuring excellent customer service and timely delivery of services.
• Resolve client complaints, operational issues, and logistical challenges efficiently and professionally.
• Collaborate with the sales team to understand customer requirements and ensure alignment with operational capabilities.

Health, safety and compliance:

• Work closely together with the QHSE department to ensure strict adherence to safety regulations, company policies, and industry standards.
• Conduct regular safety audits and risk assessments to minimize operational risks.

Performance and reporting:

• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Prepare and present performance reports to senior management, highlighting key metrics and progress toward goals.
• Develop and implement strategies to optimize costs and improve profitability.

• Bachelor’s degree holder of Operations Management, Mechanical Engineering, or a related field.
• A minimum of 8-10 years of experience in operations management within the heavy machinery such cranes and earthmoving.
• Proven experience with heavy equipment including fleet management and logistics.
• Strong leadership and team management skills, with the ability to motivate and inspire teams.
• A commitment to continuous improvement and operational optimization.
• Excellent problem-solving, organizational, and decision-making abilities.
• Proficiency in operational software, fleet management tools, and Microsoft Office Suite.
• Strong communication skills both internally and with customers; proficiency in Dutch is an advantage.

We offer you the opportunity to join an internationally growing company. As part of our dynamic team, you will contribute to and benefit from our ongoing expansion and global reach. You'll work in a supportive, family-oriented environment where your contributions truly matter. Additionally, you'll enjoy long-term career growth opportunities in an expanding organization.